Landscaping Company Blooms
Company's Business:
Josh runs GreenLeaf*, a lawn and landscaping company in Pennsylvania. His company is a wholesale nursery, garden center and landscape design firm. Josh partnered with us to grow the number of qualified leads his company receives.
The Challenges:
Unprofessional Receptionist
An AdWords strategy is only as successful as the number of leads that convert. However, there are always client-side hindrances that need to be faced. In this case, the person answering the calls was not professional. They were unable to have a conversation to convert an incoming lead.
Competitive Industry
The landscaping industry is a competitive one. Offering and advertising unique services is a challenge that requires creative solutions. We realized we have to leverage our team’s talents along with Josh's industry insights to produce better results.
Limited Budget
Despite having a wide array of services, the client had a limited PPC budget. This is not uncommon in companies just venturing out into the AdWords world.
Our Solution
Extensive keyword research, stellar ad copy, and engaging landing pages formed a stable foundation for success.
Here are some highlights of our efforts:
Communication:
When we onboarded the client and uncovered the issue with the receptionist, we brought it up to the client. Situations like these can be tricky but we rely on data to back up our argument. Our call tracking solution – Phone Wagon, enabled us to share voice recordings with the client. This lead to them fixing the issue of the unprofessional receptionist on their end.
Customized Strategy:
We started with creating Single Keyword Ad Group campaigns to target their landscaping design services. Our plan was to grow each service at a time to the point where qualified leads became the rule, not an exception. After a year of earning leads for only Landscaping Designs, we added Garden Centers and Plants Sold to our list of targeted terms.
The latter campaign did really well – especially in the peak seasons of end of Summer and start of Fall:
Regular Optimizations:
While we believe in working on creative solutions, we also focus on consistency. Weekly optimizations with the big picture of marketing in sight lead to these campaigns getting the clients more qualified leads.
The result
Here is a monthly view of performance from December 2018 to December 2019. As you can see, the best month was April 2019, which is the peak season (Spring) for Landscaping:
Since their launch on April 2018, the campaigns have achieved (through Dec 2019):
557 qualified leads for Landscape Design at a Cost per Lead of $13.29
57,570 Impressions with an above-industry average Click Through Rate of 4.55%
In it's first 3 months, the Garden Center Campaign receive over 28 qualified leads at a cost per lead of $58
Conclusion
We are proud of maintaining our position as GreenLeaf’s PPC Partners since April 2018. Here’s how we did that (and what we can do for you!):
Consistent and crystal clear communication
Extensive research
Leveraging data over opinion for results
Ability to accept our mistakes
A solution-centric approach
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